Most businesses have older phone systems that do not have all the latest and greatest features and functions included in a newer, unified communications system. Here are some of the biggest advantages.
- A Cisco Unified Communications system can reduce costs associated with calls between locations. For many companies, calls between sites are a high expense. This can easily go away.
- The Cisco Unified Communications has many features not available in lower end, traditional systems, such as Auto-Attendant, voicemail, and basic call distribution.
- Single number reach. You can program the system to forward calls to your cell phone or any other number you choose.
- The Cisco system includes a state of the art firewall and VPN solution. You can solve two or three problems with one box.
- Remote workers can have an office phone with them wherever they work. This gives your customers a single point of contact for everyone in the company.
- Music on hold. This seems like a trivial feature, but it really adds to the professionalism of any company.
- Hardware based conference calls. Conference calls on a Cisco system sound great. No more need for a costly conference call service.
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