Every organization has ongoing IT needs. Larger enterprises have a full time IT staff to keep things operating smoothly. However, most organizations do not have the resources nor the need for a full time IT department. They still have many of the same issues as larger organizations. Here is how to tell if you need to invest in IT support.
- Someone in your office has become the “IT Manager”. While this is cost effective, what part of the new IT manager’s old job is being neglected?
- You find yourself hunting around for recommendations for new computer equipment. Business owners do not have time to research and test a number of hardware or software solutions in order to determine what is best for their business. While the Internet can help with this, a Google search is not going to capture the whole picture of your needs and problems.
- All too often, staff turns to the business owner for IT support. If you find yourself fixing computers, training employees and waiting on hold with technical support, you know how painful this can be. All business owners have better things to do. If you are in this situation, your IT support arrangement is very, very expensive.
- If you have a noticeable amount of “down time” for your computers, you have a problem. Experienced technicians know how to keep systems running and people working. Down time costs money. In this day and age, a business or a worker without a computer costs the company money.
- Experienced IT support helps your business and employees work at an optimal level. IT technicians can train your staff and improve productivity. Likewise, they can keep systems running and people working.
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